I have. It was one of the most humbling, educational and teachable moments of my career. It taught me to be a more effective communicator, to truly understand the impact leaders and managers have on an employee’s life and well-being, and how to fire someone the right way. Hiring and firing comes with the territory of just about any management … Read More
One of my clients asked me if she should apologize to her team after feeling she had not defended their work in a recent meeting with a cantankerous customer. She and two of her direct reports were in a strategy meeting and her teammates were pitching their ideas to an overly critical and disrespectful customer. To make matters worse, she … Read More
The secret to delegating effectively lies in four components, each of which must be fulfilled to have successful outcomes. For today’s leader, delegating is crucial to expanding your reach and meeting the huge demands on your time. Success will remain elusive if you don’t understand the art and science of delegation. This post is more on the science: You must … Read More
Tons of research and writing has been done on leadership, but Gallup looked at the leadership equation in reverse to find out why do people follow leaders? In Strengths Based Leadership, the authors discuss a three year study done with over 10,000 people. The people who answered the question were asked to consider anyone in their daily lives who they … Read More
On a recent edition of the national news, they interviewed Johnny Lang, a band instructor recently inducted into the National Band Conductors’ Hall of Fame, located in Troy, Alabama. Something Mr. Lang said was very compelling. Before I quote him, can you recall who was the teacher who had the most impact on your life? The one who said something … Read More
