Originally published by the New Orleans City Business on February 9, 2021. Question from Samantha L. Craig, I have to fire someone in April, if he is not successful with his performance improvement plan that expires at the end of March. I have never fired someone before, and I need your advice. What do I say, what do I do? … Read More
Originally published by the New Orleans City Business on January 5, 2021. Question from Tony M: Craig, we have a new chief human resources officer who keeps reminding us to manage our employees less and coach them more, but she does not give us any direction or guidance. What is the difference between coaching and managing? How do I get … Read More
Originally published by the New Orleans City Business on December 1, 2020. Question from CityBusiness reader Heather M: One of my employees asked me if he should apologize to his team after a difficult team meeting where he became angry and emotional. It made me think about the times I could have used more diplomacy and decorum in difficult interactions. … Read More
Published in the New Orleans CityBusiness on November 3, 2020. Question from Allison D. Craig, I work in human resources at a 200+ employee human services organization. Our CEO has had to reduce our training and development budget this year and I do not anticipate an improvement in 2021. I am worried about retaining our best employees because I know … Read More
This article was published in the New Orleans City Business on September 9, 2020. You can read the original version here. Building organizational resiliency requires adopting new ways to solve complex problems. Leaders must relentlessly work toward a future state where the right balance is found between an engaging culture, disciplined operational execution, and the innovation and adaptation needed for … Read More
