When Was The Last Time You Heard “Thank You?”

Companies spend millions of dollars every year on recognition and reward programs. Wooden clocks, gold watches and desk paperweights have become the norm for telling your employees you care. I advocate for something simple and proven to be effective: thoughtful use of the words please and thank you. For lots of reasons, too many people don’t…due to deadlines, distractions, stress … Read More

Reach Out and Touch a Heart

Connecting with your employees in a meaningful and personal way is one huge way to drive employee engagement. “Leaders care about their employees and show it,” is how I describe and encourage leaders to reach out and touch an employee’s heart…connecting with them on a personal level. It’s not just about work performance; it is all about connecting to the … Read More

Making the Leap from Achiever to Leader

How many times have we seen an achievement oriented, technically sound employee get that big promotion to manager and then struggle to find firm footing on this new  ground? A different set of skills is required to be a successful leader, compared to the skills necessary to be the task oriented achiever. The secret is learning to understand how to … Read More