How many times have you gotten into an argument with your child or spouse over something inconsequential just to prove you knew the facts? You know exactly what I mean. Maybe you really knew what you were talking about and you just had to prove it. Even worse, maybe it was just your opinion and you had to show them … Read More
One of my clients asked me if she should apologize to her team after feeling she had not defended their work in a recent meeting with a cantankerous customer. She and two of her direct reports were in a strategy meeting and her teammates were pitching their ideas to an overly critical and disrespectful customer. To make matters worse, she … Read More
“There are those in the world who take and those that give. Givers can never understand the selfish, self- centered, “it’s all about me” way of the takers. Their tactics frustrate us, amaze us and sometimes we may even think they are better or more effective. We should never fall into their trap, for when we do, we lose our … Read More
“Everything that irritates us about others can lead us to an understanding of ourselves.” — C.G. Jung Self-awareness and leadership success go hand in hand. We tend to have a distorted view of ourselves, and closing the gap between reality and our personal self-view is crucial. I often say to my clients, “How we see ourselves is different from how … Read More
The Center for Creative Leadership says the lack of social competence, otherwise known as emotional intelligence, is the cause for 75% of “derailed” executives’ careers. I am painfully aware of this statistic; I was one of the 75%. I learned many painful lessons in my 22-year career as a CEO in healthcare. This was perhaps the most painful. I spoke … Read More
